Last updated: May 8, 2026
This California Privacy Notice supplements our Privacy Policy and applies to California residents whose personal information is collected by The Pest Hound LLC (“The Pest Hound,” “we,” “us,” or “our”) in connection with our Services. This Notice is provided pursuant to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Categories of Personal Information We Collect
In the past 12 months, we have collected the following categories of personal information about California residents:
- Identifiers — name, email address, phone number, postal address, IP address, device identifiers
- Customer Records — contact and demographic information you provide via forms or calls
- Commercial Information — service requests, transaction history, partner wallet activity
- Internet Activity — browsing history on the Site, interactions with our content, referring URLs
- Geolocation Data — approximate location derived from IP address or ZIP code
- Audio and Electronic Information — recordings of phone calls placed to numbers on our Site
- Inferences — inferences about your interests and preferences drawn from the above
We do not collect Sensitive Personal Information as defined under the CPRA.
2. Sources of Personal Information
- Directly from you (when you submit a form, place a call, or contact us)
- From our pest control company partners
- From third-party lead distribution networks, including Marketcall
- From cookies, analytics tools, and tracking technologies on our Site
- From service providers we use to operate our business
3. Purposes of Collection and Use
- To route consumer inquiries to licensed pest control service providers
- To process and manage pest control company partner accounts
- To process payments and manage prepaid wallets
- To send service-related and marketing communications
- To prevent fraud and comply with legal obligations
- To improve and analyze our Services
4. Categories of Third Parties to Whom We Disclose Information
- Independent pest control service providers in our network (to fulfill your service inquiry)
- Lead distribution and pay-per-call networks (including Marketcall)
- Service providers and vendors (Stripe, Ringba, Heyflow, Google Analytics, email providers, hosting providers)
- Legal and regulatory authorities when required by law
- Successors in connection with a merger, acquisition, or sale of assets
5. Sale or Sharing of Personal Information
The Pest Hound does not sell personal information for monetary consideration. However, certain disclosures of personal information to our partner networks (such as Marketcall) and pest control service providers may qualify as “sales” or “sharing” under California law. You have the right to opt out of such disclosures.
6. Your California Privacy Rights
If you are a California resident, you have the following rights:
- Right to Know: Request information about the categories and specific pieces of personal information we have collected about you, the sources, purposes, and third parties with whom we share it
- Right to Delete: Request deletion of personal information we have collected about you, subject to certain exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out of Sale or Sharing: Opt out of the “sale” or “sharing” of your personal information
- Right to Limit Use of Sensitive Personal Information: (We do not collect Sensitive Personal Information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
7. How to Exercise Your Rights
To submit a privacy rights request, contact us:
- Email: [email protected] with subject line “California Privacy Request”
- Mail: The Pest Hound LLC, 513 US Highway 60 E, Unit #748, Republic, MO 65738
We will verify your identity before processing your request. We may need to confirm your name, email address, phone number, or other identifying information matched against our records. We aim to respond to verified requests within 45 days.
8. Authorized Agents
You may designate an authorized agent to make a privacy request on your behalf. We require written authorization signed by you and verification of the agent’s identity.
9. Do Not Track and Opt-Out Preference Signals
We honor browser-based opt-out preference signals (such as the Global Privacy Control) where required by law and where technically feasible.
10. Updates to This Notice
We may update this Notice from time to time. The “Last updated” date reflects the most recent revision.
11. Contact Us
For questions or to exercise your California privacy rights:
The Pest Hound LLC
Email: [email protected]
General: [email protected]
Mailing Address: 513 US Highway 60 E, Unit #748, Republic, MO 65738